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When you contact us, whether by phone, email, through our websites or otherwise, we may keep a record of your communication with us to help solve issues that you might be facing, but also for training quality assurance and statistical purposes, as well as to improve our products and services.
We will send you tailored marketing information by post, telephone, text and email, if you have expressly agreed to receive marketing information via these channels.
We may contact you if you abandon or fail to complete an online quotation or application to see if we can offer you any assistance.
We may also display tailored online advertising on third party websites, such as social media sites, sites operated by internet service providers and sites which sell advertising space.
We may use the information that we hold about you to personalise the advertisements to you you. Where we display personalised advertisements on third party sites, we display the Ad Choices logo which you can click on for further information about online behavioural advertising.
You can opt out of marketing during the application process or at any time by using the unsubscribe options when we contact you, via your customer area, or by calling us.